Real or perceived errors or failures in our products and professional services, including implementation and cloud support services, may affect our reputation, cause us to lose customers, and reduce sales and renewal rates, which may harm our business and results of operations and subject us to liability for breach of warranty claims.

Our indebtedness related to our Convertible Senior Notes is due within twelve months. Servicing our indebtedness requires a significant amount of cash. We may have to use significant cash to pay our indebtedness, which could adversely affect our business and results of operations.

Our large customers have substantial negotiating leverage, which may require that we agree to terms and conditions that result in increased cost of sales, decreased revenue, and lower average selling prices and gross margins, all of which could harm our results of operations.