Questions and Answers
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Stocks Coverage
You need to know where you're starting from, before you can pretend to decide where you're going.
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QCan I find secondary listed stocks?Yes, Palmy uses a mixin of primary listed stocks and secondary listings, for example:
BOFA.NE as secondary listing of Bank of America -
QCan I research micro and small caps?Yes. We have 2,249 micro cap and 1,514 small cap stocks listed on Palmy.
List of micro caps · List of small caps -
QWhat countires have coverage?We have a clear focus on US equities. There are 6,530 US stocks available. Furthermore there are 40 countries with at least 1 stock, some by high coverage are:
China · Hong Kong· South Korea · United Kingdom · Japan · Germany · France · Taiwan · Switzerland -
QWhat financial metrics can I see/work with ?Palmy comes with full historic coverage of income statements, balance sheets, cash flow statements, growth rates and financial ratios. Summing up, we have 250 metrics to view, compare, plot and screen with - for US and non-US companies.
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QI did not find a company?Sorry to hear that ! Please share the company name. We'll upload it as fast as possible. Thank you
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QHow often is the stock data being updated?That heavily depends on the data you refering to:
- Price, Market Cap., Volume, LTM EPS, LTM P/E → Every 15 minutes
- Financial Statements/Ratios → Every Quarter/Year
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QWhat's the data source for US companies?Data comes from top-tier sources such as: Census Bureau, Department of Labor (DOL), USAspending.gov, USPTO, Food and Drug Administration (FDA), Federal Reserve Economic Data (FRED), Organisation for Economic Co-operation and Development (OECD), World Bank, OpenAI, Gemini, and manually compiled datasets such as those from Professor Damodaran.
Non-US financials comes primarily from Financial Modeling Prep (FMP). US Financials and everything related to non-alternative data sources is quoted from the SEC.
02
ETF Coverage
Experience the sensation of choice without the burden of true responsibility.
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QHow many ETFs are covered?Palmy currently has 1,260 ETFs - Each with NAV, Volume, Performance, Price, AUM and expense ratio being updated every 15 minutes.
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QWhere to use ETFs?At the moment, you can only search and add ETFs to your portfolio.
04
Plans and Payment
How to be content with the inconsequential destiny you've been given.
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QWhat payment methods are available?We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payments from customers worldwide.
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QWhat's your cancellation policy?You can cancel at any time for the next payment cycle. After subscribing, we give you a 14-day money-back guarantee.
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QHow can I cancel my subscription?Use your priority contact methods inside your account settings, or alternatively get in touch – we usually reply within 12 hours.
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QI have a different question.Please consider reading the other questions and answers we've put together inside the Resource Center — plus, we're always eager to hear from you. Use your priority contact methods inside your account settings, or alternatively get in touch – we usually reply within 12 hours.
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QWhich plan fits my needs?See the plan comparison to find which plan fits your needs. Generally speaking, Plus is recommended to get started after you've used Lite to discover the platform further, and PRO is recommended for everyday users.
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QCan I cancel at any time?Yes. You can cancel before the next payment cycle.
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QWhat is the payment process like?We support debit cards, credit cards, and Link for payments. At checkout, you will be redirected to Stripe.
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QI have a discount code, where can I use it?At checkout, there is a field labeled “Add promotion code” for that purpose.
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QI'm a student, may I get a discount?Yes. Please contact us and we'll send you a discounted offer :)
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Got a Question?
Use the form to ask your question - We may cover it here then if it's general