Five9 Reports Q4 Beat, But Shares Plunge 11% on Mixed Guidance

Five9 Reports Q4 Beat, But Shares Plunge 11% on Mixed Guidance Feb. 22, 2024, 12:40 p.m., readers: 16

Five9 (NASDAQ:FIVN) experienced a decline of over 11% in its share price intra-day today, as the company's current quarter revenue outlook did not meet expectations despite impressive fourth-quarter results. In the fourth quarter, the company posted earnings per share (EPS) of $0.61, beating the Street forecast of $0.48. The company's revenue reached $239.1 million, above the Street estimate of $238.06 million. However, the adjusted gross margin for the quarter decreased to 61.3% from 62.3% in the previous year. For the first quarter of 2024, Five9 anticipates an EPS between $0.37 and $0.39, higher than the analyst consensus of $0.32. However, the company's revenue forecast of $239 million to $240 million falls short of the expected $245.6 million. For the entire year of 2024, Five9 expects its EPS to range from $2.14 to $2.18, compared to the analyst consensus of $2.14. The projected full-year revenue is between $1.053 billion and $1.057 billion, compared to the analyst expectation of $1.055 billion.


F ive9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. Its solution enables its clients to manage these customer interactions across various channels, including voice, video, chat, email, website, social media, click-to-call, callback, and mobile channels, as well as through APIs; and provides natural language processing and automatic speech recognition solutions.

Price: 56.74
Market cap: 4.2 billion USD
Eps: -1.13
P/e ratio: -50.21
Focus Analysis On: FIVN